Policy

 

NorthWest Detectors Sales protects the privacy of our customers. Although we ask for information from our customers. we never share customer information with third parties other than our Merchant Service provider during the order process as described below.

 

Order Process: During the order process we ask for customer shipping and billing information, as well as the customer's email address. The shipping information is used to ensure the customer's merchandise arrives at the correct address. We use billing information for our own billing accounts and records, and the e-mail address to send Shipping and Billing confirmations back to the customer. If a customer uses a Visa, MasterCard, or Discover Card, the billing information is also recorded by our Merchant Service provider to authorize payment and to debit the customer's account.

 

Shopping Cart: Our Shopping Cart uses cookie technology to allow customers to keep track of their shopping carts. This enables customers to place merchandise into a shopping cart, choose not to purchase items right away, close the browser, and then later return to our web site and view the items that had been previously placed in the cart.

 

Web-Site Status Distribution Lists: Any time a user enters an e-mail address into the catalog request or order process, Our Shopping Cart records the address for us. We then use the e-mail addresses to send out important updates regarding our website, such as the offering of new products, or when popular products go on sale, etc. We will never sell, share or in any way give the e-mail addresses to any entity. If you would like to be removed from our distribution list please contact us; you can send us an e-mail, or use our phone number. We will be happy to meet your request.

 

Security: We use a dedicated SSL security system for all transactions.
Customer Information: If you would like to change any customer information we have in our database for you, please contact us or Call 1-503-936-1443

 

Web Site: If you have changes, suggestions, or comments about the content or functionality of our Web Site please contact webmaster@nwdetectors.com.

 

Prices: Prices are subject to change at any time. We attempt to maintain current prices on this website. However, maintenance errors and occasional delays in posting current prices may occur.

 

Limitation of Liability: NorthWest Detectors Sales shall not be held liable for any damages of any kind arising from the use of its website or with the delay or inability to use this website. In states that limit such liability, the purchaser's remedy is limited to the amount paid in connection with the product(s) purchased.

 

Product Descriptions: NorthWest Detectors Sales attempts to keep all information on its website current and accurate but makes no warranties or representations about the accuracy or completeness of such information unless otherwise stated. If a product offered by NorthWest Detectors Sales is not as described, the solo remedy of the purchaser is to return it in unused condition.

 

Linked Sites: This website offers "hot-links" to websites operated by parties other than NorthWest Detectors Sales. Such links do not imply any endorsement of the information or commodities offered on those sites nor is NorthWest Detectors Sales liable for any damages arising from access to or product use associated with those sites.

 

Merchandise: is usually shipped within 24 hours upon receipt of order. This catalog represents a list of current items as shown on manufacturer’s literature. This listing does not necessarily reflect current in-stock conditions here at NorthWest Detectors Sales. Although we have wide, in-depth selections on hand, it is not possible to have all items at all times.

 

Return Policy: We will accept merchandise for return that was purchased from NorthWest Detectors Sales within 30 days of receipt. Refunds include the full purchase price, shipping and handling are not included. The merchandise must be in new and unused condition and in its original packaging. Discarding any of the original packaging material will constitute used merchandise. Please e-mail or call (503) 936-1443 for an Return Authorization (RA) number and instructions for shipping.

 

 

Please contact us if you have any questions about this privacy policy.